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Privacy Policy

This privacy statement discloses the privacy practices for www.ovusoft.com and its owner Ovusoft, LLC, and notifies you of:

  1. What personally identifiable information of yours is collected from you through the web site. 
  2. Who is collecting the information. 
  3. How the information is used. 
  4. With whom the information may be shared. 
  5. What choices are available to you regarding collection, use and distribution of the information.
  6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Ovusoft control. 
  7. How you can correct any inaccuracies in the information. 

Information Collection and Use 

Ovusoft, LLC is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Ovusoft collects information from our users at several different points on our website.

Registration

In order to use this website, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide demographic information and unique identifiers (such as location of residence and gender), but encouraged so we can provide a more personalized experience on our site. 

Orders

We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user. Ovusoft does NOT maintain a copy of users' credit card numbers on our website or web servers.  All credit card data is maintained on secure servers by our credit card processing companies, Authorize.net and PayPal.

Cookies

A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will not be able to participate in any of our message board forums or view some other users' WebCharts.  Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. 

Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies. 

Log Files

We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information, except within our message boards.  To protect our members from harassment by others and discourage it from taking place at all, we log all individual message board posts with the IP address of the person making the post.

Sharing

 

We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. 

We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our web site. These companies may use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of greater interest to you. These companies typically use a cookie or third party web beacon to collect this information. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, you can visit www.networkadvertising.org.

We occasionally use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. 

 

In the course of serving our users, we may partner with other parties to provide specific services.  When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. 

These parties are not allowed to use personally identifiable information except for the purpose of providing these services. 

Links

This web site contains links to other sites. Please be aware that Ovusoft is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site. 

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. 

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. 

Tell-A-Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. Ovusoft will automatically send the friend a one-time email inviting them to visit the site. Ovusoft does not store this information and uses it for the sole purpose of sending this one-time email.  No database is maintained of e-mail addresses contacted using this service. 

Security

This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line. 

When our registration/order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected Secure Sockets Layer (SSL) technology, the web standard for transmitting information securely using your browser. 

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.  Furthermore, ALL employees are kept up-to-date on our security and privacy practices. 

If you have any questions about the security at our website, you can send an email to support@ovusoft.com

Special Offers

We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the section regarding "opt-out" below. 

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regards to issues relating to their account via email or phone. 

Correction/Updating Personal Information

If a user’s personally identifiable information changes (such as a zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done at the member information page or by e-mailing our Customer Support representatives at support@ovusoft.com.

Opt-out 

Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an ‘opt-out’ mechanism so users who buy a product from us, but don’t want any marketing material, can keep their email address off of our lists. 

Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by updating the Email Configuration area within the Site Options tab of their user profile on the site (click here if you are logged in to edit your profile).

Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not. 

Notification of Changes

If we decide to change our privacy policy, we will post those a notice of any changes on our main page and within our member's pages so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.